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Non-Returnable
This item is not eligible for return
Why You'll Love It No more basic lip balmThe secret: Exclusive lip renew formulaProtects and moisturizes for a full 8 hoursAfter 1 week, lips are visibly renewed, virtually reborn6 varieties*Based on panelists’ self-evaluation
Two Hour Delivery in Dubai – Orders placed between 10 AM to 11:59 PM.
Express Delivery - 24 hours: Delivery within 24 hours, for orders in the below cities:
Dubai: Orders placed before 4 PM.
Abu Dhabi, Ajman, Sharjah: Orders placed before 12 PM.
Next Day Delivery: Next Day Delivery for orders in the below cities:
Dubai, Abu Dhabi, Sharjah, & Ajman.
Express delivery options will only be available to baskets that meet the express delivery options requirements.
For products shipped internationally to KSA or UAE, delivery time is 5–7 days. Import duties are included in the price.
Express Delivery:
For all orders of 299 AED and above: Delivery will be free of charge
For all other orders below 299 AED: Delivery fee will be 15 AED
Standard Delivery:
For all orders of 299 AED and above: Delivery will be free of charge
For all other orders below 299 AED: Delivery fee will be 10 AED
**Offers might be applied on the delivery fee
In such a case please contact our Customer Service centre on: 800 965 664, Sunday to Saturday 10:00 am to 10:00 pm / 7days (UAE) E-mail : Support@Faces.com Call to our support to help you. We accept returns for most items.
You may return online orders within 7 days of receiving the item, provided the product is unused, in its original packaging, and with tags still attached.
Note: Some items (like makeup and skincare) cannot be returned if opened or used.
Note: Some items (like makeup and skincare) cannot be returned if opened or used.
Items to be exchanged should be unused and with all Faces tags still attached and in the same condition as received, in their original box and sealed packaging.
Items sold by sellers other than FACES are not eligible for return.
If you would like to return an item bought from our online website, simply reach out to our Customer Care team.
Our team will book your return and a courier partner will pass by within 3 to 5 working days to collect your item.
Once your item is received and inspected, your refund will be processed according to your payment Method
15% off Your First App Order!
Use code: APP | T&C's apply. Min spend 200AED
Additional 20% off
on spends of AED900 Sitewide. Use code: SAVE. T&Cs Apply
Additional 15% off
on spends of AED800 Sitewide. Use code: SAVE. T&Cs Apply
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